This Privacy Policy explains how Vegas Hero, operated by Win Top Ltd, collects, uses, stores, and protects your personal data. It applies to all players who access our web platform, including those residing in the United Kingdom. Please read it carefully so you understand how your information is handled.

What We Collect and Why

When you create an account with us, we collect information such as your full name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable anti-money laundering and responsible gambling requirements. During transaction processing, we also receive data from payment providers — such as partial card details or transaction references — solely to confirm that payments are completed correctly and securely.

We also gather technical data as you use our web platform. This includes your IP address, browser type, session duration, and interaction logs. We use this information to maintain the security and stability of the platform, detect unusual activity, and ensure that your experience functions as intended. Cookies are used to keep your session active and remember your preferences; you can manage cookie settings through your browser, though disabling certain cookies may affect how parts of the platform operate.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who need your information to carry out their specific role are permitted to view it. We do not sell your personal data to third parties under any circumstances.

There are limited situations in which we share your data externally. We work with payment gateways to process financial transactions and with identity verification services to confirm that players meet age and eligibility requirements. In certain circumstances, we are also required by law to disclose information to regulatory authorities or law enforcement bodies. In each case, data is shared only to the extent strictly necessary.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request deletion of your data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond within a reasonable timeframe and in accordance with applicable data protection law.

Following account closure or a period of inactivity, we retain your data for as long as required by our licensing obligations and applicable regulations. Once that retention period has elapsed and there are no outstanding legal or financial matters, your data is securely deleted or anonymised.

If we make material changes to this Privacy Policy, we will notify you through your registered account or by a prominent notice on the web platform before those changes take effect. Continuing to use the platform after any update constitutes your acknowledgement of the revised policy. If you have questions about our data practices, please reach out to our support team at any time.